Invitation to Tender: CONTRACT FOR CAPACITY SUPPORT DELIVERY BUSINESS SUPPORT: INFORMATION DIAGONOSTIC AND BROKERAGE

CONTRACT FOR CAPACITY SUPPORT: DELIVERY BUSINESS SUPPORT: INFORMATION DIAGONOSTIC AND BROKERAGE

To support the work in the Growth Hub the LEP during this critical time when the business community is being impacted by so many external influences wish to commission business support through to the end of the Financial Year 20/21.

Cheshire and Warrington Growth Hub requires the contracted service provider to provide the following range of services:
• Identification of Cheshire and Warrington SME companies
• Promotion of the Growth Hub’s services
• Collaboration with local delivery and brokerage partners
• Assess business needs and challenges through the Information Diagnostic and Brokerage model
• Produce information for the Growth Hub’s Customer Relationship Management (CRM) platform
• Signposting and brokerage to the wide range of business support opportunities and offers

The contract is to run from November 2020 until 31 March 2021.

The budget allocated is £50,000 exclusive of any VAT Charges that the supplier might incur.

Download the full tender document here.

Bidders are required to submit tenders in an electronic format (i.e. MS Word/PDF) setting out the details given in the full tender document above.

Deadline for submission is 27 October 2020 at 17:00.  Submissions should be e-mailed to tenders@871candwep.co.uk with the subject line “FAO Kerry Hall”  

If you require any clarifications relating to the information contained within this invitation to tender please contact Kerry Hall: kerry.hall@candwgrowthhub.co.uk  before 12:00 noon on 23 October 2020. Responses to requests for clarification may not materially change any of the elements of the tenders submitted.

Clarifications

Question:

  • Diagnostic Assessment – can we see this or provide some input, we already have a diagnostic for International Trade?

Response:

We are not set on using our own diagnostic/s template and would be happy to talk through options with the successful bidder. It is about ensuring all business functions/areas are addressed.

 

Question:

  • Criteria for business eligibility – Are all sizes and types of business eligible or is there a requirement for:
    • minimum level of turnover
    • number of employees
    • status ie) companies house registration
    • VAT registration
    • Minimum trading history

Response:

The ITT in section 3.1 identifies the following SME types we are interested in –

o A track record of growth and/or

o An ambition for future growth in a target sector and/or  

o A business requiring recovery support from Covid-19 and/or

o Planning for resilience 

o A business requiring support to plan for the EU Exit

o Support with Supply Chain activities

 

As part of the interaction the supplier will need to produce firm level data for businesses that receive support. It is appreciated that not all businesses are VAT registered.

 

Question:

  • If there are no specific requirements can business start-ups and sole traders be considered? We also note that employers of any sector are eligible for a diagnostic.

Response:

All business types can be supported: Sole Traders, Limited Companies by shareholding or guarantee, Partnerships, Limited Liability Partnerships, Charities, Community Interest Companies. This ITT is to provide capacity in supporting trading businesses in the types identified in the response above.

 

Question:

  • Signposting – post diagnostic are we able to do the signposting to local services and schemes?

Response:

The Growth Hub maintain a register of all support offers and for each and every referral made to support a business the Growth Hub maintains the information in its CRM along with the Diagnostic. As mentioned in Section 1.3 of the ITT the aim is refer to the most appropriate local or national commercial or public funded assistance available to help and support the business. The diagnostic will confirm need and priority of referrals.  The ongoing referrals could be to a range of support offers and include as identified in Section 3.1 –

o Events  

o Training 

o Business growth, including Scale Ups 

o Business planning  

o Business finance  

o Skills and training   

o Sales and marketing  

o Supply chains/procurement  

o Innovation, research and development  

o Product, service and process development  

o Export and import  

o Brexit support (local and national) 

o Business networks  

o Other